Terms of sale

Products

CadreKit sells digital content delivered by download: configuration files, rules, guardrails and usage guides. Nothing physical is shipped.

Prices

For a buyer in France, the displayed price is the price paid: VAT does not apply, under article 293 B of the French tax code. For a buyer established in another country, the tax due locally is calculated and added at checkout, before the order is confirmed.

Delivery

Access to the files is emailed immediately after payment is confirmed.

The offers on sale include no service element: no work carried out on the buyer's project, no review, and no availability by phone or video call.

Right of withdrawal

Under the rules applying to digital content supplied without a physical medium, the buyer waives the right of withdrawal once the download begins, and expressly accepts this at checkout.

Refund guarantee

Regardless of the above, CadreKit refunds any request made within thirty days of purchase, with no justification required.

Complaints

Complaints go to [email protected]. If a dispute remains unresolved, buyers may use the French consumer mediation service covering the seller, or the European online dispute resolution platform, free of charge.